Know at a glance what happened to each case

Tags are the small coloured labels on each case that tell you at a glance what happened to it. They’re grouped by colour — for the jobs that ran, the data involved, and the tools used. Hover a tag to see the details.

Some tags explain the result. For example:

• Open Bite — a bite opening was applied to the case; nothing for you to do.
• A refund tag means a quality check wasn’t met and the credit was returned automatically. This mainly applies to cases created through the API (which have no manual review) — you can filter for them and re-run them to finish.